Can't Access The Members Only Area?

[Ian]

Although you may be a user of this forum (which is a free service), this does not mean that you are able to access the members-only area of the main website. The members-only area is for paid up members of the Bongo Fury club, and it is there that you can access over 100 fact sheets on a variety of topics, plus details of forthcoming events, and lots of other stuff too. You can join the club by clicking the blue bongo top left of this screen.

The members-only area is password protected. Everyone has the same user name and the password usually changes on the 6th of every month. The latest password is sent to all members in an email update.

These email are sent from either of the following the addresses (we use both to try and keep the "spam" count down):

info@bongofury.org.uk.
ian@bongofury.org

Also, if you are not receiving Forum notifications, add ian@igmaynard.co.uk to the list.

Please add them to your safe senders list.

If you do not receive these updates, and assuming that your membership has not lapsed, then it is likely that the emails are being caught by spam filters somewhere along the line. This could happen at your service provider's server, or it could happen at your webmail account, or it could happen at your PC. So check your "trash" to see if the email is there, and then add us to your safe senders list.

If you STILL do not receive the updates, and need the password in a hurry, then send a text including your membership number and/or home postcode to 07932-844321. We will send the password by return.

Sometimes when attempting to access the members area you will be shown an "unauthorised access" message. If you HAVE received the username/password but still can't get in, then it may be a security issue with the browser you have installed on your computer. Follow these steps to rectify the problem:

1) The website address www.bongofury.co.uk actually redirects you to the real website address, which is www.igmaynard.co.uk. Try logging on using this route instead.
2) If that doesn’t work then you may need to clear the cache on your PC. See the instructions at http://www.wikihow.com/Clear-Your-Browser's-Cache
3) If you still can’t get in then it may be that you have pop-ups blocked on your browser. Or you may need to adjust your security settings. See this article: http://www.wikihow.com/Adjust-Browser-Settings

Here are some further tips for ensuring our emails fet through.

MSN or Hotmail Users

Log in to your email account at http://www.msn.com
Select “options” (top right of screen)
Under Junk Email select “Safe and blocked senders”
Select “safe senders”
Add bongofury.org.uk and bongofury.org to the safe senders list.

Freeserve/Wanadoo/Orange
Log in to your email account at http://www.orange.co.uk
My settings
Approved list
Add new address or domain name
Add bongofury.org.uk and bongofury.org

Yahoo
Log in to the email section at http://www.yahoo.co.uk
Options
Mail options
Filters
(give filter a name)
From Header contains Bongo
Move message to inbox

Gmail
Settings
Filters
Create a new filter
From @bongofury.org.uk
Has the words Bongo
Next steps
Never send it to spam

BT Connect

Outlook Web access
Rules
New
Where subject contains "bongo"
Move to inbox

Blueyonder/Virgin

Log in
Go to email
Click on options
Click on anti-spam and anti-virus preferences
Click on Manage my Block and Allow lists (bottom of page)
Enter bongofury.org.uk and click allow

AOL Users
When you log on go to either 'inbox' or 'spam' folder. Choose
'actions' - 'create a filter'. Input the autosender email address and
subject header. Then choose 'move to IM folder' as the desired action
and save.